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Using the new Citizen Portal, you will be able to submit engineered plans with your New Residential Permit application electronically. We will review the plans and return any comments using the new function called Digital Plan Room.
You will also be able to register your State License and apply for County Contractor License electronically.
The new Citizen Portal URL is https://permits.pascocountyfl.net/CitizenAccess/Default.aspx
Please bookmark in your browser for future reference.
For the time being, only applications for New Residential Permit (detached house, attached house and mobile home) will have an option of digital plan submittal. All other permit applications will follow the existing process.
We will work on migrating other permit applications to the new platform, and we will communicate the changes accordingly.
There is no change in the documents required for permit application. The same documents are still required for permit application. The main change is that the engineered plans can now be uploaded electronically rather than delivered in person to our offices.
There is no change to the requirement or process for obtaining and providing a valid property address. You will still need to obtain an address from GIS.
Yes, we will accept printed plans with New Residential Permit applications at no cost to the customer after May 8, 2020. Should you decide to use printed plans, you can submit your application online and bring printed engineered plans to one of our offices.
However, considering our continued efforts to stop the spread of COVID-19 and keep our customers and team members safe, we encourage you to use the option of electronic submittal from comfort of your home.
All required documents must be uploaded individually and named. The document upload feature allows for drag and drop or browsing option to select files to upload. Multiple files in the same folder on your computer can be selected at one time. Once they are uploaded, you will be prompted to select the appropriate file type and enter a description.
Yes, the plans must be signed and sealed, in PDF format, and unlocked.
Yes, all parts of the approved permit package, such as Energy Calculations and Site Plans, must be available at the job site for inspectors.
You can use the 11 X 17 printed plans at the site if they were created that way and are fully legible.
No, printed plans do not need to be in color. However, the Plans Examiner’s approval watermark must be visible on each page.
Both credit cards and ACH payments will be accepted online with our new payment adapter.
If choosing the ACH payment option, you will need to first contact your bank to confirm the account you want to use is set up for ACH (e-checks) transactions.
No, the fees remain unchanged.
No, impact fees do not have to be paid prior to permit issuance. Impact fees must be paid prior to Certificate of Occupancy issuance.
In the legacy system, customers could add themselves as a Field Contact to any permit.
In the New system, the applicant must first add you as a “delegate” to their account.
The applicant can do this by logging into their account on the Citizens Access Portal and choosing “Account Management”.
Once they add you as a delegate, you will be able to add yourself as a Field Contact to any of their permits.
Do this by searching for the permit and then selecting “Amendment” under the Actions column.
In the legacy system, customers could add themselves as a Field Contact to any permit and schedule inspections online.
Once they add you as a delegate, you will be able to add yourself as a Field Contact to any of their permits and schedule inspections.