New notification features, provided by Pasco County Utilities' payment provider, Invoice Cloud, include monthly email reminders. The number and type of notifications may vary, based on how a customer pays their bill. The following are the most common email notifications received:
First Notification: Sent when a billing invoice has been generated.
Second Notification: Sent as a reminder 7 days prior to your billing due date.
Third Notification: Sent as a reminder 1 day prior to your billing due date.
Fourth Notification: Only sent if a bill is past due.
Customers signed up for auto pay receive two emails, one to provide a notice that the billing invoice has been generated and another that the payment is about to be pulled.
Unsubscribe from Email Notifications & Reminders
Notification emails are optional and a customer does have the option to unsubscribe from email notifications. To unsubscribe please fill out the Unsubscribe Form.