Utilities Operations & Maintenance

The Utilities Operations and Maintenance (O&M) Department provides our community, customers, and future generations with reliable, high quality, and sustainable drinking water, wastewater, and reclaimed water services. The responsibilities of the Utilities O&M Department include supplying high quality potable drinking water; maintaining and improving domestic wastewater collection, transmission, and treatment; and meeting consumer demands of the master reuse system.

Our vision is to exceed the expectations of our community through operational and cultural excellence, safety, environmental sustainability, technology and innovation, accountability, and continuous improvement.

Additional Resources:

Information regarding what a boil water notice is and what to do if your water system is under boil water notice can be found in our Boil Water Notice section.

Find out more about our department's infrastructure and system productivity in our System Statistics section.

For additional information, please view our Utilities Operations & Maintenance FAQs.

  1. Jason Mickel

    Utilities Operations & Maintenance Director

  2. Tom Marinelli

    Utilities Operations & Maintenance Assistant Director

  1. Utilities Customer Information & Services

    Main Office: 
    (727) 847-8131

    After Hours Emergency:
    (727) 847-8144

    Call Center Hours:
    Monday - Friday | 8:30 a.m. - 4 p.m.

    Contact Email:
    Email Utilities Customer Service

Aerial view of the Boyette Water Treatment Plant
Water Quality flushing informational Video
Aerial view of the Land O Lakes Wastewater Treatment Plant