Department of Emergency Services (911)

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Dial 9-1-1

  • For serious medical problems
  • To report an accident
  • To report a fire
  • To stop a crime in progress or about to occur
  • When life or property is endangered

IF YOU CALL 911 DON'T HANG UP! Hanging up will only slow down our response. Emergency Communications strives to answer every call as they are received but we recognize that during certain times multiple calls are received for the same incident and need to be managed so all emergencies can be handled.

Do Not Call 9-1-1

  • For directions
  • For directory assistance
  • For routine police business
  • For weather information
  • Non-emergency utility problems
  • To complain about barking dogs or loud stereos

text to 911

Located in New Port Richey, Pasco County 911/Central Dispatch is a consolidated public safety answering point (PSAP), responsible for handling requests for law enforcement, fire, and EMS agencies for the entire Unincorporated County of Pasco as well as the City of San Antonio.


Dan Olds

Request 911 Public Records
Information Request Form

Kylee Casagrand
Operations Manager

Pasco County Sheriff Office Records Requests
Police reports, background checks, body cam footage, etc.

Non-Emergency Number

8750 Government Drive
New Port Richey, FL 34654
Monday - Friday
8:00 a.m. - 5:00 p.m.

Nine-one-one is the number most people in the U.S. and some in International countries call to get help in a police, fire or medical emergency. A 9-1-1 call goes over dedicated networks to the appropriate 9-1-1 answering point (PSAP) for the caller’s location, and trained professionals then send the emergency help needed. 

Public Safety Communications is a consolidated communication center that provides emergency communications for and between the Pasco County Sheriff's Office, Pasco County Fire Rescue, and Dade City Police

Pasco County Emergency Communications is hiring Emergency Communications Officers - or 911 call takers.

Find out more about this exciting career opportunity. Apply for the Emergency Communications Officer I position

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