FGUA/Lindrick System Acquisition: The much anticipated acquisition of Florida Government Utility Authority’s (FGUA) Lindrick System, by Pasco County Utilities (PCU), is scheduled to occur September, 30, 2021, in the Gulf Harbors & Shamrock Heights communities of West Pasco County. PCU team members are pleased to welcome approximately 5,500 former FGUA customers countywide ... Read More
Water Disinfection Type Changes for Crystal Springs Residents: On August 26, 2020, the Pasco County Utilities (PCU) Crystal Springs service area will be changing from the use of chlorine as a water disinfectant to chloramines. PCU is already in compliance with all current water quality regulations ... Read More
FGUA/Pasco Aqua System Acquisition (July 1, 2020): PCU team members welcome approximately 3,300 former Florida Governmental Utility Authority (FGUA) customers, and is working diligently to ensure a seamless transition for the Jasmine Lakes, Palm Terrace Gardens, and Zephyr Shores communities. New customers are encouraged to email any questions to WelcomeToPCU@pascocountyfl.net. Additional details ... Read More
Utilities COVID-19 Trash: Starting Saturday, April 25, 2020, the West Pasco Resource Recovery Facility, East Pasco Transfer Station and a standalone recyclable drop-off location will reopen for residential waste and recycling disposal. This change restores services that previously limited residential trash drop-offs on April 4, 2020. ... Read More
Utilities COVID-19 Customer Service: As a reminder, Customer Service remains available for Pasco County Utilities. The Land O’ Lakes and New Port Richey Customer Service Centers will be closed to customers and the general public. Drive-through services will remain open at both locations from 8:30 a.m. to 4 p.m. The Dade City location will remain open from 8:30 a.m. to 4 p.m. ... Read More
Utilities COVID-19 Water & Wastewater: Water from your tap remains safe to drink and use. According the Environmental Protection Agency (EPA), the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low. What you need to know about your water and wastewater ... Read More
Utilities COVID-19 Engineering Department: Pasco County Utilities (PCU) Engineering Department is only accepting online submittals, or those sent via mail or FedEx. In-person meetings will NOT be held at this time ... Read More
Pasco County COVID-19: Stay informed on all Pasco County schedule changes or interruptions ... Visit bit.ly/PascoClosings
Reconnect Services: Due to non-payment ... Read More
- How do I transfer my water/sewer services to a new account?
- What are the fees to open a water/sewer account?
- How far in advance should I submit a request to have my utility account activated or deactivated?
- How do I close my water/sewer account?
- What is the after hours emergency repair phone number for Utilities Maintenance?
- Who do I contact to ask question about my water/sewer account?
- What can I do if I think my water meter is faulty?
- What is the phone number to call for safe digging?